Official Document

Privacy Policy 100kaya – Your Data, Our Responsibility

At 100kaya, we take user privacy extremely seriously. This policy clearly explains how we collect, use, store, and protect your personal information throughout your use of our platform.

Updated: January 1, 2026  |  Effective immediately
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Six Promises Privacy 100kaya to You

Before reading the full policy, here are our key commitments to protecting the data and privacy of every 100kaya user.

High-Level Data Encryption

All personal and financial information you share with 100kaya is protected using 256-bit SSL encryption — the same standard used by leading banks in Malaysia.

No Sale of Data to Third Parties

100kaya has never and will never sell, rent, or exchange your personal data to any third party for marketing or any other purpose without your consent.

Restricted Access to Data

Only authorised 100kaya staff may access your personal data, and only for purposes directly related to the services you use.

Right to Update and Delete Data

You have the full right to review, update, or request deletion of your personal data from the 100kaya system at any time through our support channels.

Time-Limited Data Retention

Your data is retained only for as long as necessary for the stated purposes. Once an account is closed, data will be deleted in accordance with applicable legal guidelines and requirements.

Immediate Breach Notification

Should a security incident involving your data occur, 100kaya will notify you within the timeframe required by applicable compliance obligations.

Note: This Privacy Policy describes the privacy practices of 100kaya and forms part of the Terms and Conditions governing use of our platform. By using 100kaya, you agree to the practices outlined in this policy.

1. Introduction and Scope of This Policy

100kaya takes the responsibility of protecting user privacy very seriously. We understand that your trust is our most valuable asset, and safeguarding your personal data is part of our commitment to that trust.

This Privacy Policy explains how 100kaya collects, uses, stores, discloses, and protects the personal information you provide to us when registering, using the platform, or communicating with our team. It applies to all users of the 100kaya platform regardless of how you access our services, whether via a web browser on a computer or through a mobile device.

By using the 100kaya platform, you confirm that you have read and understood this Privacy Policy and agree to how we process your personal data as described herein. If you do not agree, please discontinue use of this platform.

2. Types of Personal Data We Collect

100kaya collects various types of information depending on your interactions with our platform. Generally, the data we collect falls into three categories:

Data Category Type of Information How Collected
Identity Data Full name, date of birth, gender, identification card number Account registration & KYC
Contact Data Phone number, email address, residential address Account registration
Financial Data Bank account number, bank name, e-wallet details Deposits & Withdrawals
Usage Data Game history, betting patterns, game preferences Platform activity
Technical Data IP address, browser type, operating system, device ID Automated system logs
Communication Data Support chat records and emails sent to us Customer support interactions

We only collect data that is strictly necessary to provide our services to you. We do not collect sensitive data such as health information, religious beliefs or political views unless required by applicable regulatory obligations.

3. How We Use Your Data

100kaya uses your personal data only for legitimate, stated purposes. The primary uses of your data are as follows:

  • Service provision: Processing your account registration, deposits, withdrawals and game participation.
  • Identity verification (KYC): Verifying your identity to meet compliance requirements and prevent fraud.
  • Account security: Detecting and preventing unauthorised access, fraud and suspicious activity.
  • Customer support: Resolving enquiries, complaints and technical issues you encounter.
  • Service communications: Sending important notifications related to your account, transactions and policy changes.
  • Platform improvements: Analysing usage patterns to improve the overall user experience.
  • Legal compliance: Meeting reporting obligations and legal requirements applicable to our operations.
  • Marketing communications: Sending information about promotions and new offers — with your consent, and you may unsubscribe at any time.

We will not use your data for purposes unrelated to those stated above without notifying you in advance and obtaining your consent where required.

4. Data Sharing and Disclosure

100kaya does not sell, rent, or trade your personal data to third parties. However, there are limited situations where we may need to share your information:

  • Service providers: Third parties that assist us in operating the platform, such as hosting providers, payment processors and game providers — all bound by strict data protection agreements.
  • Legal requirements: When required by law, court order, or direction from a competent authority.
  • Fraud prevention: Sharing information with fraud prevention networks to protect you and other users.
  • Business transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction with appropriate prior notice.

Our Guarantee: 100kaya will not share your data with third-party advertisers for targeted advertising without your explicit consent. You may withdraw consent for marketing communications at any time.

5. Data Security and Protection

Your data security is the highest priority for 100kaya. We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or alteration.

The security measures we implement include:

  • 256-bit SSL encryption for all data transmitted between your device and 100kaya servers.
  • Encrypted data storage for all sensitive information stored in our database.
  • Two-factor authentication (2FA) for user accounts as an additional layer of security.
  • 24/7 security monitoring by our security team to detect suspicious activity.
  • Regular security audits by independent third parties to assess and strengthen our system defenses.
  • Internal access controls strictly enforced, where staff can only access the data they need to carry out their respective duties.

While we take every reasonable measure to protect your data, no system can be guaranteed 100% secure against all threats. You also play a role in keeping your data safe by maintaining the security of your password and login credentials.

6. Cookies, Tracking, and Similar Technologies

100kaya uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use include:

  • Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance cookies: Collecting information on how you use the platform to help us improve the user experience.
  • Functional cookies: Remembering your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics cookies: Helps us understand usage patterns and identify areas of the platform that can be improved.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and user experience of the 100kaya platform.

7. Your Rights Regarding Personal Data

As a 100kaya user, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to update or correct inaccurate personal data.

Right to Erasure

You may request deletion of your data under certain permitted circumstances.

Right to Object

You may object to the processing of your data for direct marketing purposes.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restriction of Processing

You may request a restriction on the processing of your data under certain circumstances.

To exercise any of the above rights, please contact the 100kaya support team via live chat or our support email. We will process your request within a reasonable timeframe.

8. Children's Privacy

The 100kaya platform is strictly for users aged 21 and above. We do not intentionally collect, use, or disclose personal information from individuals under the age of 21.

If we become aware or have reason to believe that data from a minor has been collected, we will take immediate steps to delete that information from our systems and close the relevant account.

Notice to Parents / Guardians: If you become aware that your child or someone in your care has registered on 100kaya, please contact our support team immediately. We will address the matter promptly and with full attention.

9. Links to Other Websites

The 100kaya platform may contain links or references to third-party websites, including game providers, payment providers, and other partners. This Privacy Policy applies solely to the 100kaya platform.

100kaya is not responsible for the privacy practices of such third-party websites. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information to them.

10. Amendments to This Privacy Policy

100kaya reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. Any significant changes will be communicated to you via a notice on the platform or through your registered email.

We encourage you to review this page periodically to stay informed of the latest version of our Privacy Policy. The "Updated" date at the top of this page reflects the date of the most recent amendment.

Your continued use of the 100kaya platform after any amendments are published will be considered your acceptance of the revised policy.

The current version of this Privacy Policy is effective as of January 1, 2026. Any questions regarding this policy may be directed to the 100kaya support team, available to assist you 24 hours a day.

11. How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the 100kaya support team via:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the 100kaya platform.
  • Email: [email protected] (please include "Privacy Inquiry" in the subject line of your email)

We are committed to responding to privacy-related enquiries within 72 hours from the date of receipt. For more complex requests such as data access or account deletion, processing may take longer and we will keep you informed of the expected timeline.

You may also refer to the FAQ for answers to frequently asked questions about your privacy and account security at 100kaya.

Your Data Is Safe at 100kaya

With bank-grade encryption and a transparent privacy policy, you can play at 100kaya with complete confidence. Register now and experience the difference.

* For adults only. Minimum age requirement: 21 years. Please play responsibly.

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